DELIVERY & SHIPPING INFORMATION

IMPORTANT UPDATE: As an international company selling to x 22 countries, various lockdowns across the world have severely disrupted our supply chain. Currently our Thailand logistic centre is handling a majority of deliveries…. which means your order may be sent directly from Thailand by DHL Express (7 day delivery time) but a fee may be applied by South African customs

OUR CURRENT SHIPPING TIMES

Shipping time varies by location.
  • South Africa 5-7 days   * (This doesn’t include our 24-48 hour order handling & processing time)

OUR DELIVERY PARTNERS

singapore delivery partners

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped. For logistical reasons, items in the same purchase may be sent in separate packages.

If you have any other questions, please contact us and we will do our best to assist.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

We always declare your items as “sample” on the commercial invoice or customs declacation, and we are trying to help you minimise any GST or other taxes, but we cannot guarantee no tax charges as it largely depends on your country’s policy